We have achieved outstanding successes in aspects of Research and Development, product quality guarantee system and control, with processing technique and advanced apparatus in eyeglasses. Each pair of eyeglasses is inspected by a certified technician to ensure the accuracy of the prescription and proper alignment of the frame, prior to shipping. Further, they are packaged in an attractive, durable hard case for protection. We unconditionally guarantee all our frames and lenses to be delivered exactly as they were ordered and free of defects.
We are proud to provide you with a 14 days quality guarantee! If you find that we customize your glasses with the wrong prescription in 14 days, we will replace them with the correct ones. All you need to pay is the shipping fee of your glasses. However, please make sure that the prescription error is not from data input when filling out the order form. In that case, NO lens replacements will be provided. To verify if there is a prescription mistake made by us, take your glasses to your nearest optical store and they will be glad to help you verify your glasses' prescription. Any other circumstances will be handled on a case by case basis. Customer satisfaction is our top priority, so we will always work with you to ensure your satisfaction.
We want you to be 100% fully and completely satisfied when you do business with us. Whether you are a first-time customer, or a loyal long-time customer, we want you to order from us with confidence. If for any reason you are unhappy with your on-line purchase simply return the item to us and we will process the return.